Welcome to OR-LO! Before you start shopping for our exclusive range of cosmetics, please carefully read and understand the following terms and conditions. By using our website or making a purchase, you agree to be bound by these terms.

**1. Product Information:**
– We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, or specifications on our website.

**2. Orders and Payments:**

– All orders are subject to acceptance by OR-LO.
– Prices are listed in PKR and are subject to change without notice.
– Payment must be made using the methods specified on the website. OR-LO reserves the right to refuse any order or transaction.

**3. Shipping and Delivery:**
– Please refer to our Shipping Policy for information on shipping and delivery.
– Risk of loss and title for products pass to you upon delivery to the carrier.

**4. Returns and Refunds:**
– Please refer to our Return Policy for information on returns and refunds.

**5. Product Quality and Authenticity:**
– We guarantee the authenticity of all our products. If you have any concerns about the quality or authenticity of a product, please contact our customer service.

**6. User Accounts:**
– To access certain features of the website, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information.

**7. Privacy:**
– Your use of the website is subject to our Privacy Policy. By using the website, you consent to the collection and use of your information as described in the Privacy Policy.

**8. Limitation of Liability:**
– OR-LO shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the website.

**9. Indemnification:**
– You agree to indemnify and hold OR-LO harmless from any claims, losses, or damages, including legal fees, arising out of your use of the website or violation of these terms and conditions.

**10. Governing Law:**
– These terms and conditions are governed by the laws of Pakistan.

**11. Changes to Terms and Conditions:**
– OR-LO reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website.

**12. Contact Information:**
– For questions or concerns regarding these terms and conditions, please contact us at sales@or-lo.com.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing OR-LO.